P.O. Box 装运：只有加拿大邮政可以运送到 P.O. Box，因此此选项仅限于包裹的大小和重量。为了您的安全，您的订单交付时需要签名。
货运绑定：过大而不符合我们标准运费的物品将通过货运承运人运送。 Mi Experience Kitchen 已与多家加拿大货运公司建立了折扣价，并会根据您的意愿安排送货上门。无论如何，在处理您的订单之前，您总是会收到运费通知，以便您批准它们。
送货地址准确性：为了运送您的包裹，我们需要一个完整的街道地址和邮政编码，以确保能及时送达。对于因提供的地址不准确而导致的货物延迟、丢失或误寄，我们概不负责。如因地址不正确或不完整而产生额外运费，Mi Experience Kitchen概不负责。如果发现送货地址有问题，我们将尝试与您联系并纠正问题，但最终您有责任向我们提供准确的信息
损坏、丢失或短缺：应立即向我们报告损坏、丢失或短缺，以便我们可以重新装运商品和/或向适当的承运人登记损坏索赔。请不要接受明显已打开或损坏的包裹。在收到其他通知之前，请按照交付时的原样保留损坏的货物和包装。在接受货物之前，请务必检查所有受货运保障的货物是否有任何损坏。直接向送货员报告损坏情况，并在提单上清楚地标明“损坏”。所有损坏的货物必须在交货后 24 小时内报告给我们。将所有损坏的货物报告至：email@example.com。
We process all orders during regular business hours (Monday to Friday, 9:00 AM – 5:00 PM EST). We will make our best efforts to ship your order in a timely manner however delays do occassionally occur beyond the control of Mi Experience Kitchen. Please note that items that are listed as “available” may need to be ordered from the manufacturer which may cause additional delays; whereas items listed as “in stock” should usually be ready to be shipped the following business day.
We ship with Purolator/Canada Post.
MULTIPLE PACKAGE SHIPMENTS: Although we make every attempt to ship all orders complete, sometimes it may be necessary to break up orders in two or more packages or into multiple shipments.
P.O. BOX SHIPMENTS: Unfortunately only Canada Post can ship to P.O. Boxes, thus this option is limited to the size and weight of the parcel. For your protection, a signature is required upon delivery of your order.
FREIGHT BOUND SHIPMENTS: Items that are too large to qualify for our standard shipping rates will be shipped via freight carrier. Mi Experience Kitchen has established discounted rates with various Canadian freight carriers and will arrange your shipment door-to-door if you wish. In any event, you will always be notified of freight charges before your order is processed so that you can approve them.
DELIVERY ADDRESS ACCURACY: In order to ship your package, we require a complete street address with zip/postal code to insure that you get prompt delivery. We are not responsible for shipments that are delayed, lost, or misdirected due to an inaccurate address being provided. Mi Experience Kitchen will not be responsible if additional shipping charges are accrued because of incorrect or incomplete addresses. If a problem with a shipping address is discovered, we will attempt to contact you and correct the problem however it is ultimately your responsibility to provide us with accurate information.
DAMAGED, LOST OR SHORT SHIPMENTS: Damaged, lost or short shipments should be reported to us immediately so that we can re-ship the merchandise and/or register a damage claim with the appropriate carrier. Please do not accept packages that are obviously opened or damaged. Keep damaged goods and containers exactly as they were delivered until you’re advised otherwise. Make sure to inspect all freight-bound shipments prior to accepting the contents for any damage. Report damage directly to the delivery person and clearly mark the bill of lading as “DAMAGED”. All damaged shipments must be reported to us within 24 hours of delivery. Report all damaged shipments to: firstname.lastname@example.org.